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Mobile menu not closing

DianaLlanasDianaLlanas
in Theme support

I noticed that after updating wordpress to it's latest version the mobile menu is not closing after selecting the menu item. (https://www.healthissues.es)

Also I've lost the smooth scroll effect on navigation on mobile and desktop.

Can you please help me with this issue?

Thanks

Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if this issue still appears.

    Moreover, if you are using a child theme, please, switch to parent, and check if everything works then.


    Thanks

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  • DianaLlanasDianaLlanas

    Hello

    I tried to disable ll the plugins and the menu seems to be working, I reactivated the plugins one by one to discover which one was causing the problem and I found out it must be BeTheme header Builder which requires an Update.

    I've tried to update the plugin but I get this error :

    "Warning: set_time_limit() has been disabled for security reasons in /usr/home/healthissues.es/web/wp-admin/includes/class-wp-upgrader.php on line 471"

    The package could not be decompressed. The package contains no files.

    I get the same error if I try to update WP Backery Page Builder.

    I checked the server and I have set the max execution time limit of the php to 60 seconds but it doesn't help.

    Any idea on how to solve the issue?

    Thanks

  • PhilPhil

    This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)

    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

    thanks

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  • DianaLlanasDianaLlanas

    OK I solved all of the issues although I had to disable the header builder as it was creating a conflict with the mobile menu.

    Now I have one last thing to fix, the header displays on top of the revolution slider hiding a part of it.

    How can I set the header to display above instead of on top so that the slider will be totally visible?

  • PhilPhil

    Please, edit your slider, and add a gap in height of your header at the top.

    obraz.png

    Thanks

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  • DianaLlanasDianaLlanas

    Thanks but the problem is that I have a background image with cover option so I am unable to set a fixed gap height.

    Any other suggestion?

    Thanks

  • PhilPhil

    Please, go to Betheme -> Theme options -> Global -> General, and uncheck the option Transparent: Top Bar with menu, and check if the slider goes below the header.

    image.png

    Thanks

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