Elementor editor doesn't load properly
Hi there,
I'm trying to edit my site, but I cant' seem to do so, since the Elementor editor doesn't load properly.
There's an endless loading icon and all options are greyed out. Please see the attached screenshot.
I updated all PHP settings that were required for the theme as well as all available theme/WordPress updates. It still does not load.
Please advise, thank you!
Comments
Is there anyway we can make this a private ticket? I didn't see that option anywhere.
Hello,
Please, turn off all of the plugins except the Elementor and check if this issue persists.
Moreover, check if the same thing happens on other browsers or in incognito mode.
We do not provide private tickets. However, you can contact us on this forum or a private message thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Thanks
Okay, thanks for the feedback. I tried disabling all plugins, one by one. The issue is still there..
Hey,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks