BeTheme installation
Hello,
I have a site for a few years, I had the BeTheme license, I had to renew it because we deleted the API key.
I bought the same theme (BeTheme), I downloaded the .zip file
But I don't know how to install it, I'm new in this field and I absolutely need help.
My site has lost all its identity since 2 weeks and I am afraid to erase everything when I install the theme.
The site in question is: https://corfu-solaire.com/
Thanks in advance,
Comments
Also,
When i try to download Elementor on my website, it say this :
Download the installation package from https://downloads.wordpress.org/plugin/elementor.3.5.5.zip...
Unzipping the extension archive...
Install the extension...
The destination folder already exists: /home/sefe5008/public_html/wp-content/plugins/elementor/
The extension installation failed.
I don't know what to do...
Can someone help me please ?
(Sorry for my english i'm french)
Hi,
1) Please head to our documentation. There you will find instructions on how to install our theme correctly.
https://support.muffingroup.com/documentation/installation-updates/
You do not have to worry about losing anything from your website because all content is stored in the database. However, if you are still unsure about it, I suggest creating a backup with the Duplicator plugin.
2) To resolve the problem with Elementor, you will have to open your website FTP, and under /wp-content/plugins remove or rename the folder named Elementor.
Thanks
Hi,
Thanks for you answer,
I don't understand what is my "website FTP", and i don't know where to find it.
About the first solution, i downloaded Duplicator but i can only save 500Mb of my website...
Thanks for your help.
Please, see the following link about doing a manual backup of your website:
https://aspengrovestudios.com/how-to-manually-backup-your-wordpress-website/
and about accessing your website FTP:
https://hollypryce.com/ftp/
Thanks