Update Error

Comments

• Phil

  March 2022

  Hey,

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• creawebNC

  March 2022

  Hello

  I just checked and it's the right Betheme license number for this site

  I tried again by deactivating all the plugins, it didn't work, so I re-downloaded Betheme via themeforest and downloaded Betheme a second time and replaced it: it works now.

  I have the impression that there is a problem on this version because on another site when I updated betheme, the site went into error 500 directly. I did the same thing as above and it works again ;-)

  thank you 

  nice day
• Phil

  March 2022

  That is great you manage to resolve that.

  If you have any other questions or problems feel free to ask.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next