"Header Creative" does not scroll
Hello all,
we recently have the problem that the "Header Creative" can be unfolded, but it is no longer possible to scroll it.
The problem only exists on desktop PC and not on smartphones in the mobile menu.
Here's the link to the page: https://bit.ly/3NX1NmR
Comments
Hi,
Do you have Scrollable option enabled in Betheme -> Theme options -> Menu & Action Bar?
Best regards
Yes that was always turned on too.
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hello Phil, I did as you suggested and unfortunately the problem still exists.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
The account you have sent does not have admin privilages, and I could not check anything.
Can you change user privileges, please?
Thanks
The account is changed. Should work now. Thank you!
We have located the root cause and fixed that in your theme files.
Please, check if it is working.
Thanks