Uncropped Images on Tablet and Mobile

Comments

• Pablo

  August 2022

  Hello,

  Can you check, if it start to work correctly when you will switch the theme to other? Like twenty-twenty or other default one.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mchadwick171

  August 2022

  Hi, thanks for your response. Wouldn't switching themes remove all the custom edits I've made on BeTheme so far? Custom CSS and settings?
• Phil

  August 2022

  Hi,

  No, it will not remove anything because all the information is stored in the database.

  You can also try the following: go to Betheme -> Theme options -> Shop -> Product list, and change the Image width to Old - 600px.

  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mchadwick171

  August 2022 edited August 2022

  Thanks, I gave it a shot but it didn't change anything.
• Phil

  August 2022

  Yes, most likely you do not have the most current version.

  Please, update it, and this option will appear.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mchadwick171

  August 2022

  Yes, I updated BeTheme to the most current version. Unfortunately, like I said, changing the setting didn't make any difference.
• Phil

  August 2022

  Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mchadwick171

  August 2022

  Okay, just sent! Thanks for your help.
• Phil

  August 2022

  It seems to be a Betheme issue.

  I have passed it to the dev team because we need to take a closer look at it.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mchadwick171

  August 2022

  Okay, thanks for your dedication to helping me resolve this!
• Phil

  August 2022

  The update fixing it will be released next week.

  You can fix it on your website by modifying two files:

  • wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php

  in that file replace the whole "if" with this code:

  $output .= woocommerce_get_product_thumbnail();
  

  /wp-content/themes/betheme/functions/theme-woocommerce.php

  in that file replace the first whole function with this:

  function mfn_woo_support(){
  
  	$thumbnail_image_width = mfn_opts_get( 'shop-image-width', 800 );
  	$single_image_width = mfn_opts_get( 'shop-image-width', 800 );
  
  	if( 'modern' == mfn_opts_get('shop-product-style') ){
  		$single_image_width = 1200;
  	}
  
  	add_theme_support('woocommerce', array(
  		'thumbnail_image_width' => $thumbnail_image_width,
  		'single_image_width' => $single_image_width,
  	));
  
  }
  add_action( 'after_setup_theme', 'mfn_woo_support' );
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next