Display side cart module don't show the correct currency
I use the option "side cart" om my Betheme, but when I chance my currency, the side cart show the default currency. How can I fix this?
There is a strange behavior that happens when I am, for example, on the homepage of the site and I click on the cart. At first the currency is correct, but in a few seconds it updates to the default currency.
I'll send you images to show the problem. Can you help me, please?
Website: https://naguabio.com
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hello,
I turn off all the plugins (except Woocommerce and Woocommerce Payments) and I don't use cache service in this website.
The problem persist. Besides, I don't use a Child Theme.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Ok, I sent a contact form.
I waiting for you, thanks for now!
You had currency set to euro in the WooCommerce settings.
I have changed that, and now it is working correctly.
Thanks
Hi,
I understanded what you did, but you don't solved the problem. I use a multi-currency in my Woocommerce, so if you change the currency to CHF, when my shop is setup to use EURO, the side cart show the wrong currency (now is CHF instead EURO).
I know this problem is exclusive to side cart, because in the cart page (https://naguabio.com/carrello/) the currency is correct. I'll send you a print to you understand better.
I need to know WHY just the SIDE CART have a problem to understand and keep the currency instead change to the default currency. Remenber I told you before about the side cart change the currency a seconds later that I open it.
Please send us FTP access like previously thru the contact form http://themeforest.net/user/muffingroup#contact.
Remember to attach a link to this forum discussion.
Thanks
Hi, I sent you the information thru the contact form.
I'll wait for you now.
Thanks!
I tried to enter your dashboard, but this time it is not allowing me to access it.
Did you change anything?
Best regards
Sorry, we already solve the problem. Can you try again?
It will take a while, it's much bigger thing than we expected.
We'll investigate it and give you a reply soon.
thanks
We had to write to the author of the plugin, we are waiting for the response.
Then we'll continue to solve that problem after response, because this one is cannot be solved only by customizations of our theme
thanks
OK, I'm waiting! ?
Well, we talked with the author of that plugin and it looks like it will not work, it require to completely rewrite the plugin from the scratch.
You would have to completely disable the AJAX actions in shop or use other plugin, like WPML Currency, its 100% supported by us and works flaweless.
thanks