Any help? Thanks
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover if you use a child theme, switch to parent, and recheck it.
If steps above won't help you, please send us a link to your website.
There is an password for your website.
Can you disable that protection for some time?
You are using the Header Builder which is replacing all functionalities from old, prebuilt headers from theme options.
To make the Header Magazine work, you would have to remove the header template first.
Header builder is non installed
This is old Header Builder, new header builder templates are in Templates -> Header