Problems after Updating
Hi,
I updated a website from BeTheme 26.3.1 to 26.5.0.3
Now the header of the homepage shows a big white gap on top and does not show the slider.
Before:
After
Console shows the following error:
Uncaught TypeError: Cannot read properties of undefined (reading 'getElementsByTagName')
at Object.getByTag (rs6.min.js?ver=6.5.31:36:54293)
at c (rs6.min.js?ver=6.5.31:36:56347)
at Object.initNextRevslider (rs6.min.js?ver=6.5.31:36:11167)
at HTMLDivElement.<anonymous> (rs6.min.js?ver=6.5.31:36:3048)
at Function.each (jquery.min.js?ver=3.6.0:2:3003)
at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481)
at e.fn.revolutionInit (rs6.min.js?ver=6.5.31:36:295)
at Object.init ((Index):545:12)
at window.RS_MODULES.callSliders (rs6.min.js?ver=6.5.31:38:8429)
at window.RS_MODULES.checkMinimal (rs6.min.js?ver=6.5.31:38:9381)
Slider Revolution is on 6.5.31
What can I do?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Here ist the link to the staging site, where the error appears:
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I have disabled the One Page option on your Home page, and the display is correct again.
However, the view should not be corrupted with this option. If you want us to check this issue, please also, send us your FTP access privately like previously through the contact form. Remember to attach a link to this forum discussion.
Thanks
Hi, thanks for that. I will let you know if we want you to test further on this. Do you see an issue just ignoring it for the moment?
If I am right, your website is not One Page, so this option is not necessary for you, so you can ignore it at the moment.
Best regards