Problem with Product Categories Custom Templates

rbabagiannou · October 2022

I'm having trouble creating Templates for the Product Categories. The problem is that when i try to create or edit a template with "Edit with BeBuilder" it shows this

Also when i try to chenge the template from Theme Options it doesn't take the change and it still shows the default grid view.

Thanks in advance

Phil · October 2022

Hi,

Do you have the newest version of Betheme and WP?

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

rbabagiannou · October 2022

I 've tried all of these and the problem still exists

Phil · October 2022

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

rbabagiannou · October 2022

https://vcequipment.gr/

Phil · October 2022

Sorry, but we didn't get any message from you yet.

Please check your mail inbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials

Thanks

rbabagiannou · October 2022

I've send it again.

If you want to answer me do it to [email protected]

Thanks

Phil · October 2022

You did not have a shop page assigned in the WooCommerce settings, and it was causing this issue.

After we assigned it, the template works again.

Best regards

rbabagiannou · October 2022

Nice but the Template only applies in Shop page and not in Product Categories Pages, as before

Phil · October 2022

I have made a little fix in your theme files, and now it is working.

Please, check that.

Thanks

rbabagiannou · October 2022

Thank you very much!

I have the same issue with this site https://komatsuequipment.gr/

can you tell me what to change or you want to send you ftp for that, too?

Phil · October 2022

Please, send your FTP access, and I will fix it for you.

Remember to attach a link to this forum discussion.

Thanks

rbabagiannou · October 2022

https://komatsuequipment.gr/

Phil · October 2022

I have fixed it on that website as well.

Please, check that too.

Thanks

rbabagiannou · October 2022

Thank you very much!

Problem with Product Categories Custom Templates

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