Can't upload any theme or even start from scratch????
Hi,
I just purchased the theme, but I can't even use it, when I choose a pre-build them, it stuck at content, so I tried to make the font from scratch, but with this option, I always get "Ooops... Error 404 We are sorry, but the page you are looking for does not exist."
Could you please assist me with this, this is URGENT!!
PS: Here is the link of the website https://fontingo.com/
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Hi,
Thanks for reaching out, but we already removed the theme from our website, we faced many issues from the first day using this theme, we already sent you a refund request in ThemeForest.
Thank you,
ThaFonts.
Sorry to hear that; however, we could not answer you during the weekend.
If you change your mind, we will gladly assist you.
Best regards
Thank you so much, I really appreciate that!