Trying to import Pre-built website but but nothing happens
Hi, I'm trying to import the VR Pre-built website but even if he tells me that everything has gone well, I can't see any page on the site.
I checked the server settings but everythink is ok, what could be the mistake?
Thank's in advance
Comments
Hello,
Do you have only the required plugins active?
When you go to the WP panel -> Pages do you see any pages there or is it empty?
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Hello, I have also an issu with the Import of pre-built website.
It is still loading the content and nothing more is happens. I had waiting for 30 minutes.
https://prnt.sc/MHemZLGzG7gs
Thanks for help.
Hi @Glahachan,
Do you have the newest version of Betheme?
If not, please, update it.
If yes, please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Here are the things you asked for:
Thanks
Hi;
here are the information:
@robertoettorre @Glahachan,
Your server setting seems to be fine.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. At the top of the message, please, write your nickname, so we will know which credentials are whose.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
@Glahachan,
We have fixed that, and I imported that demo on your website.
Please check that.
Best regards
I've send the credentials for Wordpress and the FTP, I forgot to send you the link of the website, this is the link to login:
https://www.innovativedays.it/granata-eventi/wp-admin/
We released an update, which I installed on your website, and the import is working correctly now.
Please, check your website.
Thanks
Ok yes now it's fine, thank you!!
hi i have same issue, can you help me?
@kambostructures,
I can see that you created a new discussion so I will answer you there.
https://forum.muffingroup.com/betheme/discussion/66154/pre-built-site-demo-content-can-not-import#latest
Please, do not create duplicate comments.
Thanks
Hi all... I have the same problem.. can someone help me ?
I have tried a template, after i decide to change it... selected an other one... delete all and reset the old edit's and now is stuck at loading the content....
https://medicaltravel.store/phpinfo.php
Can you tell me which demos you tried to import, please?
Thanks
https://themes.muffingroup.com/be/clinic/
anyway.. I have reset my entire webhost (it was new without any website active) and will try to reinstall again... also I'm doing this because an other issue, as mentioned on an other topic i have wite.
Ok thanks.... or better :) have a check .... anyway after resetting my entire webhost i managed to resolve the problem :)
That is great to hear that.
Please, let me know if I can help with anything else.
Best regards