Mansory Hover Details - Gap

Comments

• Phil

  January 2023

  Hi,

  Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023 edited January 2023

  Hello phil

  thank you for your prompt reply . The page is currently online but Theme version is 26.4.0.5. i had restore backup.

  www.eisgroup.in.th
• Phil

  January 2023

  Please, update your Betheme, and in Betheme -> Theme options -> Custom CSS & JS -> JS, put the following code:

  jQuery(function($){
     $(window).load(function(){
        $(window).trigger('resize');
     })
  })
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023

  i already did your comment this but it not work at all.

  www.eisgroup.in.th

  Thank you

  

  

  

  

  

  
  
• Phil

  January 2023

  Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to parent, and recheck it.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023

  i did it but i still did'nt work

  NOTE : i use parent theme

  Thanks

  

  

  

  

  
• Phil

  January 2023

  Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023 edited January 2023

  i have replied to the contact form. Please check it.

  www.eisgroup.in.th
• Phil

  January 2023

  The WP user you sent credentials to does not have admin rights.

  Please change this user's privileges to admin.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023

  i had change WP user to admin rights .Please try again.

  
  

  Thanks
• Phil

  January 2023

  We have corrected that on your website.

  Please, check that.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023

  it still have some gap in bottom of page but it will rearrange correctly when refreshed page (i use chrome incognito mode to open

  

  )
• manm6709

  January 2023

  Thank you. Phil it correctly arrange. Could you tell me why is this happen?

  
  

  Best Regard

  
  

  Vinit
• Phil

  January 2023

  There was a bug in the theme files, which we had to correct.

  This fix will also be included in the upcoming update.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023 edited January 2023

  Hi Phil

  
  

  after i upgrade theme version to 26.7.1. An image gap occur again!!

  
  

  www.eisgroup.in.th

  

  

  
  

  Thank you
• Phil

  January 2023

  I tried to log in with the credentials you sent previously, but they are not working anymore.

  Please, send the WP dashboard and FTP access again through a contact form, as you did previously. Remember to attach a link to this forum discussion.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  January 2023

  i have replied to the contact form. Please check it.

  www.eisgroup.in.th

  Thank
• Phil

  January 2023

  We have implemented a temporary fix for that, but we need to look closely at this.

  In the meantime, please, do not update or modify Betheme on your website.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Phil

  January 2023

  Now the fix is complete.

  Please, check if everything is working properly.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• manm6709

  February 2023

   it correctly arrange

  
  

  Thank

  
  

  Vinit