Import and huge update problem
Hello,
I imported BeEvent 4 on a clean install, however, some elements are missing (mainly images/background images) compared to your demo site and more importantly - after I change anything on the website (it's one-page), after I click Update in BeBuilder, the bottom half of the site just disappears. I tried importing it again and then I made a localhost installation just to be sure, but the same happens there. See the video below illustrating the problem. See how some elements are missing and how half of the page gets cut once I click the update button.
Please advise, thank you.
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Here you go:
https://levskibusiness.club/phpinfo.php
You have a low max input vars value set on your server.
Please, contact your hosting provider, and ask to increase it to at least 5000.
Thanks
Thanks, did it, will test tomorrow!
So, the update problem cutting half the page is indeed resolved after changing this value, thank you!
However, the theme in question is still not being imported correctly - some elements (images) are missing in the design (for example the yellow background behind Contacts), but are visible in the file manager as files.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks