Fail to edit in backend Bebuilder
I can edit the page with belive-builder.
But once I switch to non-live-builder,
it shows an error.
OK The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
In the case that Bebuilder-live do not support the WPML, I cannot make a related translation page.
On the other hand, I found that if I call the pre-built section in non-live-builder, it shows the same error
The following is the debug log.
I will send you a login acct pw via https://themeforest.net/user/muffingroup#contact
Comments
Hi,
Did you get a message back from us?
I do not manage the mailbox, and I did not get your message from the person in charge.
If you get a response from us, we will continue contacting you through the mail.
If not please send another message, but include a link to this forum discussion, and your FTP access.
Thanks
I didn't get any response. Where do I need to send the message?
Please send me a email : [email protected]
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
I have already send the information. Did you receive it?
Your server does not fulfill theme requirements.
Please, contact your hosting provider, and ask them to correct that.
After, check if the problem persists.
Thanks
The problem still persists.
I have updated the php setting
We did not find anything in our theme that could cause this issue.
As the message says, you should contact your server administrator to inspect your server regarding your problem.
Best regards
Thanks for your effort.
Did you read the debug log?
Can you suggest the possible problem?
This log has only notices and information about deprecated options, so it is nothing significant to worry about, and should not affect page edition and pre-built sections import.
When you get info from your server administrator, please, let us know.
Thanks
I think there is a problem on the Bebuilder Block.
Once I disable the function, I can at least edit the 2nd language.
I have installed a new wordpress site, and tried again without any other plugin, the problem exists.
I have also asked the hosting service for more information, they found nothing.
Here's all information I got, wish this would help
We are currently rebuilding BeBuilder Blocks and are on the final straight to finishing it.
For now, I suggest keeping it disabled and using BeBuilder instead.
Best regards