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POST TYPE IS NOT VALID on templates

digitaltowndigitaltown
edited February 2023 in Theme Options

I can't edit header and footer on this site https://demo.digitaltown.it/caivano/

Going into Elementor templates I see that they are not editable, and I can't open Betheme Templates because a message says the POST TYPE IS NOT VALID.


Comments

  • PhilPhil

    Hi,

    Please, go to Betheme -> Theme options -> Global -> Advanced, and ensure you have templates enabled there.

    image.png

    Best regards

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  • digitaltowndigitaltown

    Thanks we've checked but templates is yet checked. Can I give you my credentials to see what's going on?

  • PhilPhil

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

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