Problem caused by BeBuilder?
in Other
Hi, I worked on on a page and during update all content dissapeared. ?
Since than, I can created the page new with BeBuilder but after updating nothing is there anymore.
www.frag-rita.de/ablauf
Could you please have a look?
Thank you and best regards, Christoph
Comments
Hey,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you are sending is complete and correct.
Do you remember the actions you performed when this happened?
Thanks
Hi, I sent the informations to the contact form. But didn't get an ather yet. I just want to be sure that my access infos arrived.
I tried to work on my site but it seems that I can't work with BeBuilder on new pages like it should and tafter a while the content dissapears while using the 'view page'.
Thank you.
I received your message.
I restored the revision on the page you mentioned you had problems with, played a little with it, and everything worked correctly.
Also, I created a new page and could not replicate that there either.
Can you tell me what browser and OS you are using, please?
Thanks
Hi Phil, thank you.
I use OS Ventura 13.2 and Firefox Developer Edition. Right now it seems to work again, great.
Any idea what the reason was?
Best regards, Christoph
Another "Problem": on the Ablout me-page (Uber mich) is from "Was mir wichtig ist" everything italic. I didn't made it. Also the footer is italic, but only on this page. Do I have to use another ticket for that?
1) It is hard to determine the reason, but it is possible that custom CSS code was the root cause, but I cannot assure you that.
2) In the last point of your Infobox, there was an unclosed <i> tag.
I have closed it for you. When you use HTML tags, please pay attention that they are placed and closed properly.
Best regards
Thank you for checking it out. I should have found it :)
Anyway: I still have the main-problem with loosing content while I am working on the page – i mean the whole content of my page dissapear. I want to optimize it for mobile view. And weired things happen.
Thank god I know now how to restore it. But do you have any idea what could cause this?
Best regards, Christoph
Did you notice any characteristic actions you performed when the content was disappearing?
I could not replicate it while working on your website, and it is crucial for us to find the root cause of this issue.
Thanks