Auto-update is on but the theme doesn't update
As you can see the automatic update is active but, every time there is a new version, the automatic update doesn't start and problems appear on the front end until you manually proceed with the update.
As you can see the automatic update is active but, every time there is a new version, the automatic update doesn't start and problems appear on the front end until you manually proceed with the update.
Comments
Site is https://ristorantedeliguo.it/
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
As there is no new update available, we are not able to check what the reason is.
We will have to wait until the next update to see what is it happening.
Best regards
Ok. Will wait
The FTP you have sent is not working anymore.
Please, resend it via the contact form. Remember to attach a link to this forum discussion.
Thanks
Sorry, but you did not send the username for the FTP account, and when I tried with the previous one, it did not work.
Please, send it again with complete data.
Thanks
The FTP you have sent directs to an empty catalog.
Please, change it so that we will have access to the whole WP catalog.
Thanks
Try again. Fixed it
I can see that your Betheme is updated to the newest version.
Did you update it manually?
Best regards
Yes
As you have the newest version installed, we are not able to inspect what might be the reason.
However, we were able to reproduce it in your environment, and we will inspect what is causing that.
Best regards
What you mean with "my environment"?
Hi, I'm not sure if this is the right place, but I own a Bid Management company called www.bidwritingnetwork.co.uk - I used the BeTheme originally, but moved over to another provider (I'm not a techy so apologies if I'm not making sense). Some people are reporting that when they load the page up, it comes up with the original theme for a few seconds, then the present one.
Any idea how I can resolve this?
I made a typo. I meant "our". Sorry for misleading you.
Sorry, but it is not the right place. Please create a new discussion with your problem.
Thanks
Good morning Phil. I'm still waiting for your reply to my question on march 30th
Sorry for the obstacles. It is a tough nut, and we keep looking at this.
Best regards
On february 28 you told me that you were inspecting. It has been over a month. Any response?
Sorry for this situation, but we must keep working on multiple tasks simultaneously.
However, I can assure you that our team keeps looking at this.
Best regards
No news yet?
Unfortunately, not yet.
Best regards
After building 20+ sites with Betheme, honestly, my confidence is waning
After many attempts to correct that and searching to correct it, we found out that WordPress had changed this functionality and did not prepare any documentation regarding this.
We will keep investigating this, but for now, this option cannot work properly.
Best regards