Home page has disappeared
in Other
Hi, There:
The home page to our website has mysteriously disappeared as of last evening.
Please advise best next steps.
We do not have any caching plug ins on our website.
Comments
and this is the second time the page has disappeared and we had to revert back to a previously saved page, which is not as current as the one we last had. I am lead to believe therefore, that it is not autosaving properly as well.
Hi,
Do you remember the actions you performed when it happened? If yes, please write them down, and I will try reproducing this issue.
Are you using plugins we do not support? You can find the supported plugins list in the following link:
https://support.muffingroup.com/documentation/bundled-plugins/#compatibility
Best regards
Not using any plug-ins that you do not support.
I don't remember doing any particular action on the page, but will try to continue to watch, as I am sure it will happen again. Is it possible that there are too many sections on the home page?
Actually, I do recall when this happened on another page. I was adding a global section, and clicking update, and the entire page disappeared.
I have some additional questions regarding modifications to the site template that I cannot seem to access.
--In the main menu navigation, despite changing the 'active color' when I modfiy the header, I cannot get it to change from the demo color of burgundy. I have done this successfully on right side of the menu, but it is not changing on the left.
--where do I update the loading circle on the slider on the home page, from the demo color (of burgundy) to an alternative color?
--where do I update the background color and text color on the mobile hamburger slider menu?
1, 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
3) It can be changed in the slider revolution edit in Module general options -> Spinner.
4) You need to edit the mobile version of your header.
https://support.muffingroup.com/video-tutorials/building-mobile-headers/
Thanks
Thank you. I sent the details in the contact form to access the wpadmin
The instructions you provided helped me to update the 'menu burger' and the 'spinner'. However I am still not able to edit the 'active color' of the 'main menu left'. I am able to do this on the right hand side, but even though I have a color assigned on the left, the template defaults to the demo color assigned. Please let me know what else to try.
thank you very much for your help!!!!
Now it you should be able to change that.
Please check it out.
Thanks
Thank you. That worked!
Have you been able to recreate the error of the page disappearing?
Sorry, I focused on your other questions and forgot about the problem you created topic for.
I can see that you do not have the newest version of Betheme installed.
Please update it, and check if the problem persists.
Thanks