Pre-built Sections not showing after inserting

I am trying to create some new pages and use some of the pre-built sections when constructing those. Whenever I try to insert a pre-built section, it will load, say done, then that section of my page disappears and I am unable to edit the body of the page. The only solution I was able to find online, https://forum.muffingroup.com/betheme/discussion/64530/pre-build-section-insert-does-not-work, said that this could be due to the license key being used on more than one domain. I have checked and mine is only registered to the domain I am working on. Please let me know if you have another fix for this.

Comments

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, ensure that you have the newest version of Betheme installed.


    Thanks

  • I have the same exact problem. Following advice, turned off all plugins, made sure theme is updated - cleared cache. Still an issue. I'm losing valuable production time. Thank you for any assistance.

  • Hi @lalcomputers,

    Did you also check if your license key is registered only for a single domain?

    If yes, please send us the WordPress dashboard, FTP access, and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

  • Hi - there was a new update to run this morning on the theme. It seems to be working right this minute! Thank you developers :)

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