Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
But when i clicked "edit with bebuider", it took me to this page :
This is the product page. So, how can i edit the template ???
2.The store page :
Whe i clicked on "Edit with BeBuider", it took me to this page :
when i clicked in "Edit (Classic Editor)"
i took me to this page :
The above section is the SEO content. Before, it was generated by your tools, and after that, i made some changes. But it didn't show in the frontend page (because i choose hide the content) :
But now, the content that i made by old Be Builder tools doesn't apper any more ???.
1) It is the correct place where it should lead you to. The {content} dynamic data should display category description, and it works, but it displayed the first product content incorrectly, and we have corrected it.
2) When you create a shop template, you cannot change anything in the shop page options. It overwrites settings and displays. Anyway, without a template, the display is chosen in theme options. I have restored BeBuilder content on the store page, but the shop template overwrites it.
Hide the content option on the store page will be fixed in the upcoming update.
The main shop page and product categories are shop archives pages, and usually, one template is assigned for all archive pages.
I have made adjustments to your website. Please carefully check them. I created Template for the main shop page, where I placed the content you had on the store page. Also, I placed the category description below products in the category pages.
Comments
Hello,
Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Also, ensure that you have at least one product published.
Thanks
Before, it worked ok. But after i updated some versions of Betheme, it had erros.
Your theme is not good, many problems.
The problem persists.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
I've just sent you message.
Another problem :
The product category has the description :
But it doesn't appear on the frontend page :
https://vilight.vn/website/danh-muc-san-pham/den-chieu-sang-facade/den-am-dat/
Have any one help me ?
Sorry, but I could not answer you because you wrote beyond my working time.
Anyway, you sent an incomplete message because it does not contain FTP access, and we could not check the root cause.
Please send another message with all the required data.
Thanks
i've sent you all information, (FTP Account).
Thanks
You did not have the main shop page selected in WooCommerce settings.
We have set it up, and now it is working.
Best regards
No, it didn't work correctly.
Now, when i edit the template, it takes me to this page ???
Please check
And when you did some thing on my site, it had more errors.
But it displays like this in the frontend :
Please check it fix it soon.
Thanks
and this problems didn't fixed.
The category descriptions doesn't appear.
1) This page is a product template.
I do not quite understand what the problem is because it is a template you created. Can you explain that greater, please?
2) The store page displays content you have there:
Your condition should be set to this:
To display the template on the main shop page.
3) You did not declare to display category descriptions in the template.
Please check your website now.
Thanks
But when i clicked "edit with bebuider", it took me to this page :
This is the product page. So, how can i edit the template ???
2.The store page :
Whe i clicked on "Edit with BeBuider", it took me to this page :
when i clicked in "Edit (Classic Editor)"
i took me to this page :
The above section is the SEO content. Before, it was generated by your tools, and after that, i made some changes. But it didn't show in the frontend page (because i choose hide the content) :
But now, the content that i made by old Be Builder tools doesn't apper any more ???.
1) It is the correct place where it should lead you to. The
{content}
dynamic data should display category description, and it works, but it displayed the first product content incorrectly, and we have corrected it.2) When you create a shop template, you cannot change anything in the shop page options. It overwrites settings and displays. Anyway, without a template, the display is chosen in theme options. I have restored BeBuilder content on the store page, but the shop template overwrites it.
Hide the content option on the store page will be fixed in the upcoming update.
Best regards
I need the category descriptions is under the product
I want to edit the template, how to do ?
When i clicked on edit with be buider
It took me to this pate :
So, HOW TO EDIT THE TEMPLATE ???
Before, i live it empty here :
But when i updated your theme, many errors occured.
1) Open the template, and move the Plain text/HTML element from top to bottom below the Shop Products element.
2) Yes, it is a template.
Please see the following video tutorial:
https://support.muffingroup.com/video-tutorials/
3) WooCommerce should always have the main shop assigned in the WooCommerce settings. This misconfiguration might lead to unpredictable situations.
Best regards
"Yes, it is a template.".
No, shop archive template is a template for category, not this page (product page temple)
3) WooCommerce should always have the main shop assigned in the WooCommerce settings. This misconfiguration might lead to unpredictable situations.
Before, i leave it empty, and it worked well. And now, i set store page as the main shop page, it caused errros.
This is a shop archive template, not a product page template. But when i clicked edit with be builder, it took me to this page
Please tell me now, how can i edit the shop archive template ???
i need to create template for shop archive like this :
I don't see how to add category descriptions ?
The main shop page and product categories are shop archives pages, and usually, one template is assigned for all archive pages.
I have made adjustments to your website. Please carefully check them. I created Template for the main shop page, where I placed the content you had on the store page. Also, I placed the category description below products in the category pages.
Best regards
Thanks, it works now. But it has another error. The right sibar doesn't appear in this page ?
How to fix it. Thanks
I had assigned a sidebar in the template settings.
Best regards
Thanks for your support.
Dear Phil,
after i updated the theme, the content page disappeared.
Please help me to fix it.
Thank you.
I do not see a template for the main shop page.
Did you remove it?
Best regards
Please help me to create that template.
Thank you so much.