BeBuilder Editing issue
Hi, I applied the most recent theme update and since the change I can no longer access the Edit page options in wordpress - I am forced to use BeBuilder to make my block edits. When in BeBuilder I am having issues making simple text edits to my blocks. I click inside the blocks and the text won't activate to edit. I tried changing the builder mode settings from block view to live view and I was able to make one text block edit however after saving the change the edits reverted back. This is a serious issue for our company to update our site and I need help to resolve this theme issue asap! Thanks.
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Also, ensure that you have the latest version of Betheme installed.
If these will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.
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Thanks
As you downgraded your Betheme, can I update it to the newest version to properly check this problem?
If you do not want to do it on your live site, you can create a staging domain with a copy of it.
https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
Best regards
Hi Phil,
I am working to update our staging site and will send to you as soon as its ready. I appreciate your help! Thank you.
I set up the staging site and messaged the login information privately through the contact form. Thank you.
I edited the page you mentioned in the private message and could not notice any problems.
Tried both in Live and Blocks editors.
Am I missing something or reproducing this incorrectly?
The only thing I noticed is a JSON error while updating the page.
Please, check the following article, and follow the tips from there.
[Links visible only for registered users]
If none of them will help, please, contact your hosting provider, and ask to allow all the rules that ModSecurity blocks incorrectly.
Thanks
The heading edits have been working fine in Bebuilder, it's the column text or visual editor elements that for some reason will not update with text changes in Bebuilder, I can edit them and save in the block environment but not the live environment using Bebuilder. Could you try editing for example the text under "X3 Capabilities" or "X3 Features" and see if you are able to save the edits in the live environment Bebuilder? Thank you!
One of your plugins causes it.
After I disabled almost all your plugins except YOAST, BeCustom, and Redirection, it worked properly.
Best regards
Thank you for your help. After reactivating plugins one by one the only plugin causing the issue with editing in Bebuilder is the Modern Events Calendar plugin. Do you have any recommendations for a replacement events plugin that will work well with Betheme?
The plugin that we support and I can recommend is the events calendar.
See the following link:
[Links visible only for registered users]
Best regards
Great, thanks for your help!