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Cant import demo content from another page

andreasmoeller756andreasmoeller756
in Theme support

Hi there,

I cant import the page: https://themes.muffingroup.com/be/finance4/our-firm/

To my own domain:

When I click import. Nothing happens. Just nothing...


Cheers!

Andreas

Comments

  • andreasmoeller756andreasmoeller756

    ...

  • AlbertAlbert

    Hi,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • andreasmoeller756andreasmoeller756

    Hey, Ive contacted you via the contactform on themeforest. But I did not get any response yet.


    Looking forward to hear from you!

    -Andreas

  • PhilPhil

    Sorry, but we didn't get any message from you yet.

    Please check your mailbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Ensure you send all the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials
    • FTP access

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    The WP access you sent does not have admin rights.

    Also, you did not attach FTP access.

    Please correct user privileges and send another complete message.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I received another private message from you, but still, you did not attach FTP credentials and WP dashboard access does not have admin rights.

    Please send a complete message with all the things I mentioned.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • andreasmoeller756andreasmoeller756

    My issue is.

    Can everyone not see this thread? Including the login


    Regards.

    Andreas

  • andreasmoeller756andreasmoeller756

    Hello again,

    Can everyone not see this thread? Including the login


    Now that I have you. There is another question....

    Skærmbillede 2023-09-27 kl. 09.28.08.png
    Skærmbillede 2023-09-27 kl. 09.39.35.png


    How to I add the icon, for the Mac - like on the Apple Watch?


    Thanks!

    Andreas

  • PhilPhil

    If you send a private message through the contact form I provided, it goes directly to our mailbox.

    When we find the culprit and finish, you can remove/change the credentials you sent.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • andreasmoeller756andreasmoeller756

    Done!

  • PhilPhil

    Sorry, but again, your message is not complete.

    In your message, you did not attach a username to the WP dashboard, a password to the WP dashboard, and a host address to FTP.

    Please send a complete message.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • andreasmoeller756andreasmoeller756

    Dear Muffin Group,

    I apologize for any inconvenience. I have sent all the required information and details through the contact form as requested.

    Regarding the issue with the "Add to Cart" button disappearing, I understand that this problem only occurs in the editor and not on the live page. I would be more than happy to work on resolving this issue. Please allow me to try multiple times until we find a solution.

    Thank you for your patience, and I look forward to working together to resolve these issues.

    Best regards,

    Andreas

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