the yellow rectangle is transparent, I've put it in the screenshot to show you that no code is generated for the page when I want to export the code of the page and import it on another page.
Here is a screenshot without the yellow layer in order to show you. The theme is up to date and I've tried to disable all the plugins
Sorry, I did not notice that it is transparent, I overlooked that.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
At the end I was able to notice that the problem shows up because Wordfence plugin was still on when I tried the last time and it's because of that plugin that the export code of the page does not show up.
I solved that by putting the Wordfence Plugin temporarely in Learning Mode.
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Comments
Hi,
Sorry, but your screenshot does not show anything, and you covered the whole import/export field.
Do you have the newest version of Bethem installed?
Are you trying to import/export among the same domain or from a different domain?
Did you try disabling all of the plugins to see if they do not cause this problem?|
Best regards
Hello Phil,
the yellow rectangle is transparent, I've put it in the screenshot to show you that no code is generated for the page when I want to export the code of the page and import it on another page.
Here is a screenshot without the yellow layer in order to show you. The theme is up to date and I've tried to disable all the plugins
Sorry, I did not notice that it is transparent, I overlooked that.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hello,
thank you for the response.
At the end I was able to notice that the problem shows up because Wordfence plugin was still on when I tried the last time and it's because of that plugin that the export code of the page does not show up.
I solved that by putting the Wordfence Plugin temporarely in Learning Mode.
Thank you so much for the help!