Update Theme betheme
I have a site with wordpress 5.8.8 and betheme 16.3.
I purchased the new version of the theme and installing it gives me an error loading the site.
Error in script.js?ver=16.3:121 Cannot read properties of undefined (reading 'disable') at scripts.js?ver=16.3.121:23 at scripts.js?16.3.5276:3
what could it depend on?
Can you help me?
Thank you
Comments
Hi,
Can you show me a screenshot showing where this error appears, please?
Do you have a child theme installed and active?
Can you describe the steps you proceeded to update the theme?
Best regards
Good morning,
I don't use child themes. I simply updated the /Themes/Betheme folder.
The error I have on the page is the following
My site page loses its formatting and is displayed as a listing as you can see from the attach
image
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
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Thanks