Cannot deregister my license

Hi,

I tried to deregister my license through this link http://api.muffingroup.com/licenses/ but i get this error while i download the code from envato>downloads tab.

The purchase code has not been used to register Betheme or the username does not match the purchase code.

unfortunately the website that the license was being used in that is not available anymore and i cannot deregister the theme from Wordpress dashboard.

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