Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
A fix for it will be included in the upcoming update.
If you need to correct it earlier, copy the template-portfolio.php file from the main Betheme catalog on the website where we corrected it to the website where it does not work properly.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
https://razvitiebg.md/stiri/
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done
We have corrected it on your website.
Please check it out.
Best regards
Thnx. Can I find out what you have done? I have another site with the same problem, and of course, there is also the license key.
There is a bug in the theme files.
A fix for it will be included in the upcoming update.
If you need to correct it earlier, copy the
template-portfolio.php
file from the main Betheme catalog on the website where we corrected it to the website where it does not work properly.Best regards
Thanks. Works perfectly on both sites.