Theme goes unresponsive most times

Hello,

I'm using BeTheme on Hostinger. Sometimes It takes almost 60 seconds before it can load "wp-content/themes/betheme/muffin-options/js/options.js" so I can get access to admin page. Same goes on live pages also. Theme main JS kills the entire initial load times. Sometimes it gets hit from CDN and skips it. However, this time another theme element gets stuck. Like main CSS, or a vendor JS.

Things to note before responding

  • I've disabled all the plugins.
  • Tested on fresh install without prebuilt themes.
  • Caches are clear
  • Tried on different browsers and devices.
  • I got sync 1000mbps internet connection.
  • Already contacted hostinger about this and servers are checked and OK.
  • I'm running different theme on the same server with no problems.
  • Fresh install without betheme works just fine.
  • removing betheme and switching the default 24 theme works just fine.

For privacy reasons I'm not including the website link here. I've created a support request on Envato with forum link attached.

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.