pages don't use responsive settings

Hi,

I have a site that is not behaving correctly in responsive mode. Actually only 2 pages won't work correctly. The rest of the pages in the site work great in responsive mode.

My site is: www.tompkinschoir.com.

The two pages that I'm having an issue with are: https://tompkinschoir.com/parents/parents-authorization-forms/ and https://tompkinschoir.com/parents/forms/.

Both of these pages have 3 columns going across the page. For Desktop and Laptop I want to keep the 3 columns, but for tablet and mobile, I want only 1 column with the 2nd and 3rd column displaying below the first column. I have created a separate mobile section and made the 3 columns full width. I have also turned on/off the appropriate devices in the Responsive section for the page settings. However, when i view the pages on my mobile devices, it still shows the three columns across the page....just very skinny. I have never had a problem getting the responsiveness to work correctly and it is working correctly on the other pages in the site. I have spent so much time trying to get these two pages to display correctly. I'm sure it's probably something really simple and I will be embarrassed when you tell me, but I'm at my wit's end trying to figure this out.

I would appreciate any help you can provide to get these two pages to display properly.

Debbie

Comments

  • Hi,

    Do you have any caching plugin on WP or caching tool on your server?

    Did you try purging the cache?

    If yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • I don't have a cacheing plugin installed, but that was the first thing I checked. I have cleared the cache on my browser and tried a new browser. I will send the dashboard access now.

    Thanks.

  • You set up custom width to your wraps for desktop but not for mobile:

    I have set it up for the first wrap for you, and please set it up for the rest.

    Best regards

  • Oh my goodness! There are so many options to choose (which is a good thing), but it's easy to lose track of what's been set for each item!!

    Thank you so much!!

  • I am glad I could help.

    If you have any other questions or problems, feel free to ask.


    Best regards

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.