Cart on the menu is not updating when changing items in checkout page
Cart on the menu is not reflecting the updated cat when changing items in checkout page.
This happens when user remove an item or modify the quantity.Please see the screen shot.
Cart on the menu is not reflecting the updated cat when changing items in checkout page.
This happens when user remove an item or modify the quantity.Please see the screen shot.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Sorry about that , here is the link to the website.
https://indirabakery.com/
Thank you. I have passed it on to the dev team, and we will look closely at this.
Best regards
Hi there ,
Can I have an update /ETA on this ? unfortunately
we are in production and have some pressure from the client.
We do not have an ETA for that, but we hope to correct this in the upcoming update.
If you need this earlier, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will correct it on your website.
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Thanks
Thank you for your quick response , I have sent the details.
Plese let me know the progress.
Actually, there is an update already available.
Please update Betheme to the newest version and it will work properly.
Best regards
Thank you. Is there a documentation to update theme to a site which is live in production ?
Here you go:
https://support.muffingroup.com/documentation/installation-updates/#theme-updates
Best regards
Hi There ,
We updated theme with the latest version and it fixed the most part ,however we are still facing the issue with below scenario.
1)The top menu is not getting reflected ,When an item is added to the cart & if we wanted to undo the action by pressing the remove item button .
2) Updateing the quantity is working fine
Thanks for reporting. I have passed it on to the dev team, and we will take a second look at this.
Best regards
Any feedback on this ?
We have prepared this fix for the next update, which we hope to release this week.
Best regards
Awesome! Thank you !
There is a new update, but I was informed that this fix was not included to it, unfortunately.
If you send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact we can correct it on your website earlier.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done !
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Thanks
We have corrected it on your website.
Please check it out.
Thanks
We did some testing , one scenario (issue 1 in my attached doc that I emailed to you) needs to be addressed still .
Steps to reproduce
1) Addin item in the cart
2) Click on the cart icon right top
3) Increase the number of item by clicking + (I can see it reflects on the right top)
4) Reduce the number from now 2 to 1 by clicking - ,You can see the cart is not reflecting the correct amount ,surprisingly
this is happening only when you reduce from 2 to 1.Attached the screenshot.
Sorry about that. We have made another correction for that.
Can you confirm that it works as it should?
Best regards
Yes ,it seems to be working , I am impressed with your quick response !
Thank you again !