BeTheme running very slow when editing posts, page or accessing media library
Hello,
We have a some what urgent problem. We have purchased three licenses for BeTheme from Theme forest and its running slow on the two we have installed.
We are most interested in having just one of them up and running for now.
We have tried multiple solutions from reinstalling Betheme, turning plugins on and off, turning the theme on and off. We also ensures the System Status requirements match our hosting settings (PHP Memory limits etc).
Its essentially identical to this problem but the solution here doesn't resolve the issue:
Very slow loading when modifying pages — Betheme Support Forum (muffingroup.com)
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Thank you so much for the prompt response. I wasn't' updated by email or anything about it but I'm seeing it now.
We have, however, resolved the problem. There was Malware on the server effecting multiple installations.
We will be in touch if this changes, however, we can now close the ticket.
I am happy to see that you found the root cause.
If I can help with anything else, please let me know.
Best regards