Products not showing on menu order

themoodproject · October 15

Hi!

I'm working on a shop page, I have created a shop template in which I've placed a "Product display" element. I set the order option to "Menu order" and the issue is that the BeBuilder page displays the products correctly in said order; however, the products are randomly sorted when I access the shop directly through url. Do you know how I can fix it?

Thank you!

Here's the shop: https://leoboeck.explotacionweb.es/tienda/

And here is the screenshot showing how the products are displayed on the bebuilder page.

Captura de pantalla 2024-10-15 a las 10.34.34.png

Phil · October 15

Hello,

Please turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

themoodproject · October 15

Hi Phil,

This action doesn't change anything, and we are not using child themes. Could you please search deeply? I think there is something wrong with the database configuration when Slider Revolution is multisite. The Slider Revolution support team has already seen it, and they say we must contact you.

In addition, now I see a TEST ES slider revolution inside the Spanish website. Have you created it?

Thanks,

Phil · October 15

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

PS.

In addition, now I see a TEST ES slider revolution inside the Spanish website. Have you created it?

What are you referring to?

themoodproject · October 15

Sorry, Phil, I thought I was in the Multisite threat... Forgot my last message.

Products not showing on menu order

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