Issues with missing responsive options and elements in WPBakery after BeTheme installation
Hello,
I have installed BeTheme and am encountering several issues with WPBakery Page Builder. I had previously purchased and installed WPBakery, but after switching to BeTheme, I can no longer see the responsive options for rows. Additionally, some features are missing from the WPBakery Page Builder control panel.
I have also installed the Ultimate_VC_Addons plugin, but some elements, such as buttons, are not displaying correctly.
I have already checked that the Responsive option is enabled both in the theme settings and in the WPBakery settings. Everything seems to be configured properly.
These issues do not occur on other websites where I am using different themes, so I believe it may be related to BeTheme.
Could you please assist me in resolving these issues?
Thank you for your support.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Thank you for the helpful advice! The requested data has been submitted via the contact form at the following link: https://themeforest.net/user/muffingroup#contact.
We look forward to your response and appreciate your support.
Thanks again!
Sorry, but the login credentials you sent are not working:
Please resend them, and ensure that they are correct, and working.
Thanks
Sorry for the inconvenience. Please use the following host to log in: gaiasacchetti.it. The username and password are the same as those previously provided.
Let me know if you continue to experience any issues.
Login credentials works for this, thank you.
However, I checked your website, and WPBakery Responsive settings are there:
Should I check some specific place?
Best regards
Thank you for your reply. I appreciate your guidance. However, the responsive options you mentioned are available for the column settings. Unfortunately, I am unable to see the responsive options for the row settings.
Best regards.
As far as I know, it has always been like that.
I also activated another theme for a test, and there is no responsive setting for a row with Twenty Twenty-Four.
Best regards
As you can see in the screenshot, on other sites I work on, the responsive settings are typically available for the row settings rather than the column settings. This has been consistent across various themes I’ve used. I’m attaching a screenshot for your reference.
Is it possible to enable the responsive options for the row settings on this site as well?
Please, on one of the other sites switch the theme to Twenty Twenty-Four and check if Responsive options for the row are available also then.
Please let me know with the results.
Thanks
I tested the Twenty Twenty-Four theme on another site I work with, and unfortunately, the responsive options for the row aren't available with this theme.
It means that the theme you use on another site modifies WPBakery with additional functionalities.
We do not modify this builder this way, so responsive options are available only for Columns, and I cannot help you with that unfortunately.
Best regards