Cannot Load BeBuild Live Builder

Comments

• Phil

  October 29

  Hi,

  There is no BeTheme plugin, only the Betheme theme.

  Are you sure that the error message referred to the plugin?

  Please turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to parent and recheck it.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• zcs1

  November 5

  Hi Phil,

  I received the same email again with the following message:

  WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

  In this case, WordPress caught an error with your theme, Betheme.

  First, visit your website and check for any visible issues. Next, visit the page where the error was caught

  (https://.../wp-admin/post.php?post=262&action=mfn-live-builder) and check for any visible issues. (website URL redacted)Please contact your host for assistance with investigating this issue further.

  
  

  
  

  I followed your previous instructions, and this issue still remains. Please provide specific steps to fix this. Thanks.
• zcs1

  November 5

  https://forum.muffingroup.com/betheme/discussion/comment/261684#Comment_261684

  Also, the BeBuilder pages are all stuck on loading.
• Phil

  November 6

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next