formatting header - creative / open

backsouth · December 4

Hi

I am trying to customize the header for the wine prebuilt website template

1- not able to change the color

2- when uploading a new logo, the menu goes flush left

spent loads of time trying to find how to customize the header, any help would be great!!!

thanks

Todd

Screenshot 2024-12-04 at 10.37.40 AM.png

Phil · December 5

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

backsouth · December 5

Hi there

here is the link

https://parthenonmd.com/

thanks so much

Phil · December 6

1) Head to Betheme -> Theme options -> Global -> General, and ensure that you do not have these options selected:

2) You have some custom CSS that moves your menu to the left.

This is how it looks without your custom CSS:

Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and comment out your codes to find which is the root cause.

Best regards

backsouth · December 6

Hey thanks. so much, this fixed the menu!!

my other question was about not being able to change the background of the sidebar to black

thanks

Todd

Phil · December 7

Please ensure that the transparency options I mentioned in my previous message are not selected.

Also, go to Betheme -> Theme options -> Colors -> Header, and set up the Top Bar Left color:

Best regards

backsouth · December 11

Hi

thanks so much but have tried this, here is a screenshot of mine, is there another place this is pulling the colors?

thanks

T

Phil · December 11

If these options are not selected:

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Phil · December 16

You have this option checked:

As I already mentioned before, it should not be selected.

Disable it, and the color you set in the Colors tab will appear.

Best regards

backsouth · December 16

hey thanks so much, I must have misread your message

cheers

T

backsouth · December 19

Hi,

I am using the template which utilizes the header creative / open

I am needing to have a different mobile header since the logo on mobile doesn't fit.

when adding a mobile header in the templates section, and specifying that it only shows on mobile.

my side bar creative / open header and option in the options section disappears and the site has header on computer

am I not able to create a mobile header when using creative / open

thanks

Todd

Phil · December 20

You cannot use the header style from the theme option at the same time as the header template made with Header Builder because the header template overwrites theme options.

However, if you want to have a different logo on mobile display, you can set it up Betheme -> Theme options -> Responsive -> General:

Best regards

backsouth · December 21

Hey thanks, I have set this logo setting like this, and still am having the same issues

the site is https://parthenonmd.com/

and you can view this

attached are the settings you suggested that I have setup, is there something I have missed

thanks

Todd

formatting header - creative / open

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