Map does not start

davix10 · December 10

The map is not displayed on first launch, it is only visible if the page is reloaded. Why?

https://otbioelettronica.it/clienti/

Phil · December 10

Hi,

Did you check if none of your plugins is the root cause?

Best regards

davix10 · December 10

How can I understand this?

Phil · December 10

Disable all of your plugins one by one and check if the map loads correctly.

This will help you define if one of your plugins is the root cause, and which one.

Best regards

davix10 · December 12

Hi,

I read that this could be the cause but how do I integrate it into the BeBuilder plugin?

https://complianz.io/custom-google-maps-implementation/

Thanks

Best regards

Phil · December 12

What you ask for requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy

So, if you want to modify files and don't know how, you should contact your web developer. Item Policy says:

Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customization services or checking out the great service providers on Envato Studio.

Anyway, the map should work properly without any customizations. Did you check if none of your plugins is the root cause as I suggested?

Thanks

davix10 · December 12

Hi,

I saw that it is not shown if the Complianz plugin is active.

It is only shown if the page is reloaded.

Phil · December 12

So, without this plugin, it is showing correctly, right?

Best regards

davix10 · December 12

Yes, exactly

Phil · December 12

In that case, I suggest contacting the plugin support regarding this issue.

Best regards

Map does not start

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