Icons add

damon153068 · January 21

Hi

Recently updated version, there is a problem with the icon, and there is also an error in the original old case. There is also a problem with adding new cases.

Phil · January 21

Hi,

Please explain your problem in more detail.

It would also help if you attach screenshots showing what is wrong.

Thanks

damon153068 · January 21

It still displays properly in the editor.

This screen was successfully added before, but it is currently not displaying properly.

damon153068 · January 21

I'm adding a new one.

Phil · January 21

If other icons package works correctly it could mean that icons you try to upload are the root cause.

Please see the following discussion and try tips mentioned there:

https://forum.muffingroup.com/betheme/discussion/comment/260574#Comment_260574

Best regards

damon153068 · January 22

Using https://icomoon.io/app/ IcoMoon-free, the result is the same message!

betheme version 27.6.2

damon153068 · January 22

Phil · January 22

But from the first screenshot, I can see that the icons were imported correctly. Am I right?

The red message always appears, but later, it reloads to the imported list of icons.

Best regards

damon153068 · January 22

Yes, that's right, I remember the last version didn't have this problem.

https://forum.muffingroup.com/betheme/discussion/comment/264659#Comment_264659

Phil · January 22

This message has always appeared like that, but after a brief time it redirects to the correct page with icons list.

If this icon package works properly, but yours do not, it means that there is a problem with your icons, and you should check tips from topic I sent previously.

Best regards

damon153068 · January 23

This is not a transient problem, I think it's a program bug.

Edit Inquiry Screen

Phil · January 23

So, the icon package is not working. You agreed with me previously that it works.

In this situation, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

damon153068 · January 23

I've sent a message.

Phil · January 23

You sent an incomplete message.

You did not attach a link to your website or FTP access.

Please send another message with all the required information.

Thanks

damon153068 · January 24

Message added, please use the WP File Manager plugin.

Phil · January 24

I tried to replicate that with a fresh icons package, and the following error appeared:

This error refers to your server, so you should contact your hosting provider to resolve that.

Best regards

damon153068 · January 24

[24-Jan-2025 12:33:40 UTC] PHP Warning Trying to access array offset on value of type null in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

[24-Jan-2025 12:33:40 UTC] PHP Warning foreach() argument must be of type array|object, null given in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

damon153068 · January 24

[24-Jan-2025 12:25:24 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

[24-Jan-2025 12:33:40 UTC] PHP Warning Trying to access array offset on value of type null in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

[24-Jan-2025 12:33:40 UTC] PHP Warning foreach() argument must be of type array|object, null given in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

[24-Jan-2025 12:41:41 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

[24-Jan-2025 12:45:38 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

damon153068 · January 24

Is there any conflict between the two plugins?

Or is it a PHP 8.2 version issue?

Phil · January 24

As I showed on the screenshot I sent in my previous message, it is related to your server.

I was testing this with plugins inactive, so please contact your hosting provider regarding this.

Best regards

damon153068 · January 25

I've found a solution to the problem.

The right steps

add new icons

After selecting the file browse, press publish, the icon will appear, normal.

Wrong step

add new icons

After selecting the file browse, click pubish, the icon appears, then click pubish, This is not the Icomoon zip file. Please try again

damon153068 · January 25

wp-content/uploads/betheme/icons

Correct Folder

Myicon9a4913d35

Error Folder

Myicon9a4913d35.zip

Icons add

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