Endless save loop
Hello,
i have just installed demo version of personal trainer3, there are no plugins yet and i am unable to switch to blocks editor since i can not save settings in bebuilder mode, also i am unable to save any edits to the page. (system status all green)
I already have 5+ installations with different themes from you but this is only one which is kinda broken.
page is: https://www.satinfit.sk/ but there are no changes from the demo since i can not make them.
also footer is not editable, it will open widgets but all footer widgets are empty, also in theme settings footer text is empty.
Comments
UPDATE: i have tried switching from child theme - same result, reinstalling whole theme - same result
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hey,
sent.
I could not enter your WP dashboard:
Can you whitelist Poland, please?
Thanks
Hello,
sorry there was a CMS protection, can you try now please?
Thanks, it works now.
However, we must investigate it further, and need FTP access.
Please send it as you did with WP dashboard access.
Thanks
Hey,
sent.
We have corrected it on your website.
Please check it out now.
Best regards
Hey,
saving is working now, thank you, but i still can not edit footer. After clicking on "edit footer" it will open a new tab with widgets but all widgets are empty.
Please see the following video tutorial:
https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/
Best regards
Hey,
thanks for your reply, this is what i did check as a second option after widgets but it was empty so i thought it is somewhere else :/ after typing something there and saving it did change, thank you.