Why is my slider background dark blue?

pmccourt77 · January 2020

I notice this on my hero slider on both my main page and my services page. As my page loads the background is dark blue, if I set to transparent, such as here (http://mk.glass/services/) the page is dark blue. I don't see it in my theme options or slider revolution options

Pablo · January 2020

Hello,

You should set the same color as a background color of the slider for the "Header" background color in the theme options.

Thanks

pmccourt77 · January 2020

Not sure what you mean, if I change the background color, when my site loads it still loads with this dark blue then the slider background comes on top, is there a reason it's loading as the dark blue? I think it may have something to do with the fact that when I first installed the theme I installed a pre-built website that had this color as the background as the theme. It's actually the same dark blue color as the be theme header on this website. Could it be something in the css that is preinstalled?

Reference picture: http://mk.glass/wp-content/uploads/2020/01/reference-pic.jpg

Pablo · January 2020

The color which is behind the "Slider Revolution" is the "Header background" color.

You will be able to change it in Theme Options > Colors > Header

Thanks

pmccourt77 · January 2020

Pablo,

I don't think you took the time to read my previous comment. The screenshot which I shared (http://mk.glass/wp-content/uploads/2020/01/reference-pic.jpg) clearly shows that the background color is '#f5f5f5'.

On Jan 15 you commented where I can set the background of the header and I replied that there is a problem because although I already set the background color it still appears as a different color. Curiously, the color is the same dark shade of blue that Betheme uses on their own site.

On Jan 16 you just replied with the same comment again. Are you guys able to help me get past basic copy + paste instructions from your documentation or should I pay someone to help me fix this?

Bryan · January 2020

Hey,

please first update the slider plugin because you are using a very outdated version.

If the header background in theme options was changed, then the only place that could be changed in the slider background option. In the newest version it is here: https://prnt.sc/qp1l7w

thanks

pmccourt77 · January 2020

I was under the impression that I cannot update Revolution slider because I only got it as part of a package with Betheme? Also, if you read my comment above, the slider background is the right color, when the page loads the background is dark blue, then the slider appears. If I have the slider background set to transparent then the dark blue appears, which is why I think there is some CSS script in the pre-built website that is overriding what I have set in theme options.

Pablo · January 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Bryan · January 2020

Hey,

I entered your services page but the slider background is white:

https://prnt.sc/qqbnb7

Maybe you have some browser or server side cache?

thanks

pmccourt77 · April 2020

I have had this problem on every Betheme site I use. When I install the site there is a subheader or content block that is dark blue. When I install a slider the background behind it is dark blue. I have uploaded a video that shows what I meant in my previous comments and where you guys were misunderstanding me.

http://www.rittertime.com/wp-content/uploads/2020/04/slider-background.mp4

Bryan · April 2020

Have you tried changing the header background color in theme options>colors>header ?

Also, you can change the background color of the slider in the RS settings.

thanks

tefware · April 2

Bryan Apr 4, 2020

Have you tried changing the header background color in theme options>colors>header ?
Also, you can change the background color of the slider in the RS settings.
thanks

Hi, I have the same problem. So first question, why can´t I clear the header background color.

And on my Home Page Site I have a slider-revolution slider, but everytime I visit the page I can see the header background image as the same height as the slider is. When I change the header background color e.g to red first the fullheight of the slider gets red, and then the slider loads. How can I prevent showing initially the header on a page where I added a slider?

I added this now, and the header color removes. But this is now for every page ....

Phil · April 3

Hi @tefware,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

It is always a good idea to also attach a screenshot showing your issue.

FYI, it is better to create a new topic instead of posting in really old ones like this one.

Thanks

Why is my slider background dark blue?

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