Request for Assistance – Website Performance and Theme Settings Check
Hello,
I am contacting you because I am experiencing slowdowns and bugs on one of my websites and in the back office.
I would like to know if certain features of the theme could be conflicting with one of my extensions or with other WordPress elements.
Could you please check whether the current settings for my theme are correct?
I have sent you a private message with the login details for the website in question.
Thank you in advance for your help.
Kind regards,
Yesss Communication
Comments
Hi,
I received your private message and checked your dashboard.
I can see that you have a lot of pending updates, which might be the first cause of the slow experience.
First of all, you should update everything on your website.
Moreover, you have a large number of plugins, so if, after updating everything, you do not see any improvement, disable all of your plugins and recheck that.
Best regards
Thank you for your reply. I have updated the theme and extensions.
There is less slowdown, but I am having display issues in the builder (see screenshot); the display does not match the normal appearance of the page.
Do you know what might be causing this problem?
Go to Betheme -> Tools, and use the CSS update tool:
After that, check if the problem persists.
Best regards
Yesss! It's perfect, everything is working properly!
Thank you very much for your clear and prompt responses.
Kind regards.