License Manager does not accept my registered license
Hi,
I have registered a purchase code with my website. In the BeTheme dashboard under "Theme Registration" I can see that the purchase code has been registered. I can deregister it and again register it.
When going to https://api.muffingroup.com/licenses/ and entering the same purchase code and my envato username and clicking on "Show Licenses", I am greeted with
"The purchase code has not been used to register Betheme or the username does not match the purchase code."
What am I doing wrong?
Comments
Hey,
Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks