License Manager does not accept my registered license
Hi,
I have registered a purchase code with my website. In the BeTheme dashboard under "Theme Registration" I can see that the purchase code has been registered. I can deregister it and again register it.
When going to https://api.muffingroup.com/licenses/ and entering the same purchase code and my envato username and clicking on "Show Licenses", I am greeted with
"The purchase code has not been used to register Betheme or the username does not match the purchase code."
What am I doing wrong?
Comments
Hey,
Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sorry, but you sent an incomplete message. You attached your license key only, but did not attach WP dashboard access.
Please send another message with all the required information.
Thanks