Vimeo videos not showing thumbnail while loading
We are experiencing an issue with the integration of Vimeo videos in BeTheme.
When we insert a Vimeo video using the builder, the thumbnail that Vimeo normally displays by default while the video is loading does not appear. Instead, the video area simply remains empty until the video has fully loaded at maximum resolution.
We’ve seen previous support replies mentioning the option to set a custom placeholder image, but we understand this applies only to self-hosted videos. In this case, we are referring to Vimeo’s native functionality, which should automatically display a thumbnail during the loading phase.
It seems that the BeTheme builder is preventing Vimeo from showing its default thumbnail.
Could you please check this or confirm whether this is a known issue?
Thank you in advance.
Comments
I think it's fixed (but I don't know if it's a Vimeo player feature or something specific to you).
The issue is that it doesn't show the thumbnail if it's in background 1. It only shows the "loading" message, but without the thumbnail. I don't know if this is a Vimeo feature or something specific to you.
Thanks.
Hi,
I have checked that with an example video, and it is not empty:
So it seems that it is related to how the video is set on Vimeo.
Best regards