Support Center Visit Demo License manager Buy @ envato

Background videos auto-pausing in Chrome but working in Safari

paulkleinfeldtpaulkleinfeldt
in General info & installation

Hi BeTheme Support Team,

we are currently experiencing an issue with embedded background videos in BeTheme.

In Safari, the videos play normally without any problems, but in Google Chrome they are automatically paused or do not start at all.

This is a major issue for us, especially on sections where background videos are essential for the page design.

Examples where the problem occurs:

Could you please advise us on how to ensure that the videos autoplay correctly in Chrome as well?

Any guidance on required settings or adjustments would be greatly appreciated.

Thank you in advance!

Best regards,

Paul

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.