License Transfer Request – No Access to Old Installation
Hello,
I hope you are doing well.
I purchased a license for your theme and activated it on a WordPress installation hosted on a previous server. Unfortunately, that server has since been overwritten, and I no longer have access to the old WordPress installation where the license was previously activated.
I would now like to use the same license on a new server and a new WordPress installation. However, it seems the license is still linked to the old installation.
Since I no longer have access to the previous website to deactivate the license from there, I kindly ask you to reset or unlink the license from the old domain so I can activate it on the new server.
Please let me know if you need any additional information from my side (purchase code, invoice, old domain name, etc.).
Thank you in advance for your assistance.
Best regards,
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks