The Burger Menu no longer works after the update

Hi,

After an update, our burger menu is no longer working on mobile devices. When I click on the burger menu, nothing appears. The correct menu template, “Sidecar Menu,” is set in the template header. What could be causing this issue?

https://www.wpcd.de/


Best regards

Comments

  • I did some more research. Currently, under “BeTheme,” I now see the ‘Templates’ option. When I click on “Sidebar Menu” there, I'm taken to the overview, but no sidebar menu is displayed. However, when I click on the old “Templates” link, in the Wordpress Menu I get the correct overview with the sidebar menu layout. There seems to be a bug here. 

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Hi, when I switch to the parent theme, the burger menu works. But I still don't see my layout under BeTheme -> Templates -> Sidebar menu. Best regards 

  • 1) It means that some changes in your child theme are the culprit. Please contact your web developer regarding this.

    2) I have passed it on to the dev team, and we will correct that in the upcoming update.


    Best regards

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