links and titles errors
Hello BeTheme Support Team,
I’m having an issue on multiple websites using BeTheme. The heading colors and link colors are not displaying correctly. In some cases, they appear transparent or almost invisible, which makes the text unreadable.
I already checked the Theme Options and color settings, but the issue is still happening across more than one BeTheme website.
Could you please advise what may be causing this issue and how to fix it safely? Is it related to a recent update, browser compatibility, or a CSS conflict?
I can provide website URLs, screenshots, and admin access if needed.
Best regards,
Dexef Web
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Hello BeTheme Support Team,
Thank you for your response.
I would like to clarify that the issue appears specifically on Google Chrome. The headings and link tags across the websites are showing in white, which makes them invisible or very hard to read in many sections.
We have already sent the website link and screenshots as requested.
Also, we noticed that the same issue appears even when checking some of the newer BeTheme demos/themes that we were planning to purchase and use for new websites.
In addition, the issue appears when we are logged in as an admin as well, so it is affecting our ability to review and manage the website properly from the admin side.
This is a concern for us because we are currently working on multiple websites using BeTheme, and we need to make sure the theme displays correctly on Chrome before using it for upcoming projects.
Could you please check if there is a known compatibility issue with Google Chrome, or if there is a recommended fix/update for this problem?
Looking forward to your support.
Best regards,
Sorry, but I cannot find the parts you showed in your screenshots. Can you send direct links to them?
Anyway, if it happens or is logged only by users, it could mean that the cache is the culprit.
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Thanks
https://dexef.com/
this is my website
https://dexef.com/
this is my website
As I mentioned in my previous message, I cannot find the part you showed on your screenshots. Please attach a direct link to the page where I can find that.
Also, did you disable your plugins as I suggested?
Best regards
Hello, we disabled all plugins and cleared the website/browser cache, but the issue still persists on Google Chrome; please let us know if you need an admin user to investigate it from your side.
Please attach a direct link to the page where I can find that.
Thanks
https://dexef.com/
this link
you cannot see that if you not admin
If you want permissions, let me know.
Can you tell me where the parts from your screenshots are, please?
I do not see these anywhere:
This part is indeed visible on the home page.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks