"Sidemenu" template translation problem with WPML
Hi,
On the website https://lebeausejour.be (using betheme + wpml), i encounter a problem with the "sidemenu" template used on the left side.
In the default language "fr", everything works fine.
When i switch to "nl", it seems that the WPML translation of the "sidemenu template" is not loaded. I see the "menu" is correctly translated (which is normal), but the logo and the 2 upper buttons (which are parts of the template) aren't translated.
Templates : id=205 for "fr", id=206 for "nl"
Having a look at the source code : i see that <div id="mfn-sidemenu-tmpl-205"... is always loaded .
Sometimes (but i can't reproduce it...), both <div id="mfn-sidemenu-tmpl-205"... and <div id="mfn-sidemenu-tmpl-206" are present in the code. Then the translated "sidemenu" appears... But the "fr" one comes back after any click.
Hope it's clear... Can you please help me ?
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be.
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Thanks
Thank you for the quick reaction. Access sent.
I received your private message, but you did not attach FTP credentials.
Please send another message with all the required information.
Thanks
Sorry... Didn't have it. I requested it and will send it to you asap.
Thanks, then I am waiting for your second message.
Best regards
FTP credentials Sent !
Regards.
We have corrected it on your website. Please check it out.
This fix will also be added in the upcoming Betheme update.
Best regards
Wonderfull !
Thank you very much for the quick intervention !
Best regards,
Hi there,
Back with exactly the same problem when trying to add a third language (english) !
The templates are not translated...
Can you please help me ?
Best regards,
The login credentials you sent earlier no longer work.
Could you send WP and FTP access again, please? We will check what the culprit is.
Remember to attach a link to this forum discussion in a private message.
Thanks
PS. Please do not create duplicate discussions.
Thank you for reopening this ticket.
Credentials sent.
Best regards.
In WPML you set to hide English language:
I have unchecked this option, and it started to work then:
Best regards
Hello,
Thank you for this first feedback.
But as you can see, the "header" and "footer" templates are not applied.
Best regards
By the way : In WPML i set to hide English language because of those templates not loading. ;)
So the case is now the opposite of the first post : "Side template" is fine, "header" & "footer" are not working.
If it can help, i noticed that the english copies of the templates don't have any "template type".
While "FR" and "NL" have "Sidebar", "Header" or "Footer" type.
For some reason, these templates were in the Pages tab, and not in the dedicated tabs, such as Header or Footer.
We have reassigned them:
Please check it out now.
Best regards
First things first : it works ! Thank you very much.
Further considerations : is there a special procedure to translate the templates ?
I did it the "normal" way with WPML, via the dedicated "translation screen".
Anyway, thank you for your help !
Best regards,
In the WPML settings, you had this option changed:
It should be like this:
We have corrected this for you.
Best regards