Mobile Formatting
Hello,
For some reason the About Us page is formatted differently than every other page on the site but they have the same structures. Please help me with formatting on the About Us page being the same/consistent with the Services, Regenesis Insights & Contact pages. Please see screenshot for further explanation.
Services page (correct format):
Regenesis Insights page (correct format):
About Us page (incorrect format):
Please make the About Us page mobile formatting like the Services, Regenesis Insights & Contact page mobile formatting so it is consistent across the site.
Use the following information to view the site:
username - regenesishw
password - 6c8074bc
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Hello,
Sorry, here is the link: regenesishealthandwellness.com
Again, here is the temp login info:
username - regenesishw
password - 6c8074bc
I can see that the wrap on the about page is set to five-sixths of the width:
Please edit the mobile view and increase this wrap to 1/1.
Also, in the wrap settings, set the Elements horizontall align to the left:
https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/
Best regards
Hello Phil,
I tried your recommendation and it did not work, please advise.
Did you set it up as I showed in the screenshots?
If yes, and it did not work, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send is complete and correct.
Thanks
For the Wordpress dashboard access, does that mean you need a Wordpress login too or will the FTP access alone suffice?
Please let me know
As I mentioned in my previous message we need both WP dashboard access and FTP access.
Thanks
Sent ✅
Please check it out now. I ensured that the wrap on the mobile view is 1/1:
Also, the image below was set on the mobile view to be aligned to the right, so I changed it to left, and on tablet I set image width to 100px:
I set it up exactly as you have it on the services page.
Best regards