Problem after Theme-Update from Version: 1.6.1.1 to Version: 28.4.4 with BeBuilder

Comments

• Phil

  June 17

  Hi,

  Version 1.6.1.1 is really an ancient one, and there were dozens of updates and changes in the meantime.

  Did you update everything else as well? I mean WordPress, plugins, and PHP.

  Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

  It is always a good idea to also attach a screenshot showing your issue.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• christineerlach

  June 22

  Hi Phil,

  thanks. Yes, i have Wordpress, PHP and Plugins on the newest version.

  I can give you access to the backend. Can i post the details here or sending by email?

  Best regards

  Heiko
• Phil

  June 23

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next